Trust has always been an important element of leadership. But in today’s remote work environment, it really has taken center stage. Leaders who want to get the best of their teams have to ask themselves one question: is trust earned or given? When I was just a...
Article originally appeared on the Forbes Human Resources Council Coaching and mentoring are basically the same thing, right? Wrong! We often use these two terms interchangeably. But in reality, they refer to two different processes. Coaching is an invaluable...
Article originally appeared on Forbes.com There’s one common thread to every successful business: engaged, high-performing employees. Sometimes we get lucky and hire an employee who knocks it out of the park with minimal guidance. But if we want to get discretionary...
Everyone knows that turnover is harmful to a business. However, it’s easy to lose sight of just how much turnover costs our organization. Let’s put a dollar sign on it. Although the cost of turnover is going to vary depending on lots of different...
One of the biggest challenges in business is getting our teams to perform. Whether it’s sales or marketing, delivery or accounting, it’s all the same. Typically, our process to drive team performance goes like this: Recruit talented professionals Figure out how to...
Are you treating your employees as expenses, or investing in them as you would an asset? This past week while I was traveling, I was reviewing posts from several of the industry Facebook groups that I belong to. Although most of them were pretty mundane, one...
