Everyone knows that turnover is harmful to a business. However, it’s easy to lose sight of just how much turnover costs our organization. Let’s put a dollar sign on it. Although the cost of turnover is going to vary depending on lots of different...
One of the biggest challenges in business is getting our teams to perform. Whether it’s sales or marketing, delivery or accounting, it’s all the same. Typically, our process to drive team performance goes like this: Recruit talented professionals Figure out how to...
Are you treating your employees as expenses, or investing in them as you would an asset? This past week while I was traveling, I was reviewing posts from several of the industry Facebook groups that I belong to. Although most of them were pretty mundane, one...
“No need or drive can be treated as if it were isolated or discrete; every drive is related to the state of satisfaction or dissatisfaction of other drives.” – Abraham Maslow, A Theory of Human Motivation I believe one of the top predictors of a person’s performance...
When I was just a kid, I remember growing up in a household where it was tough to measure up. My father was a first-generation immigrant who wanted the best for my brother and I. However, his approach could be harsh. Instead of having faith in what we could achieve,...
Sticks and Stones May Break My Bones… I’d like to take a moment to discuss kindness among co-workers. The best way for a business to thrive is to have a welcoming environment where everyone can learn and grow. You’re supposed to be on the same team....
