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BEST from Your Talent

A dose of my daily thoughts, helpful suggestions, and an occasional rant.

12 Days of Giveaways

12 Days of Giveaways

If you follow myself (or my company, Qualigence) on LinkedIn, you’ve probably already heard of our 12 Days of Giveaways event. If you haven’t, the bottom line is that we’re offering giveaways every day through December 24th. These giveaways including free services,...

Are Banking Leaders Ready to Go First?

Are Banking Leaders Ready to Go First?

Article originally appeared in mbaBanking magazine Digital disruption is poised to change everything we know about banking. In fact, the disruption is already happening! From community lenders to big banks, everyone is hustling to figure out how to adapt to these...

The Case for Hiring Candidates With Felony Convictions

The Case for Hiring Candidates With Felony Convictions

Article originally appeared on recruiter.com The thought of employing individuals with felony convictions is enough to make most CEOs wring their hands. You can hardly blame them. Many of these people have done bad things in the past. Hiring them is a noble endeavor,...

The Keys To Effective Coaching

The Keys To Effective Coaching

Article originally appeared on Forbes.com There’s one common thread to every successful business: engaged, high-performing employees. Sometimes we get lucky and hire an employee who knocks it out of the park with minimal guidance. But if we want to get discretionary...

The Important Difference Between Mentoring And Coaching

The Important Difference Between Mentoring And Coaching

Article originally appeared on the Forbes Human Resources Council   Coaching and mentoring are basically the same thing, right? Wrong! We often use these two terms interchangeably. But in reality, they refer to two different processes. Coaching is an invaluable...

Personal Branding 101 for Recruiters

Personal Branding 101 for Recruiters

Article originally appeared in recruiter.com's October 2019 quarterly magazine How can recruiters build a brand...and why should they bother? I get these questions all the time. As such, I thought it was worth putting together a crash course guide in personal branding...

Are You Placing a “Lid” on Your Team’s Performance?

Are You Placing a “Lid” on Your Team’s Performance?

How do we drive the right performance out of our teams, ultimately affecting the profits of our business? Often, we have to look introspectively at ourselves as leaders and say, “are we doing everything we can do?” If you’re a football fan, you know the names Jon and...

Are Your Recruiting Metrics Setting You Up To Fail?

Are Your Recruiting Metrics Setting You Up To Fail?

Article originally posted on Forbes.com It’s a tough time for recruiters. For over a year now, the Department of Labor has reported more open jobs than unemployed workers every month. It’s harder than ever to find qualified talent, and recruiters are feeling the...

Why Great Recruiters Know to Be Quiet and Listen

Why Great Recruiters Know to Be Quiet and Listen

Article originally appeared on Forbes.com Think of the last recruiter you spoke to. Were they the strong, silent type? Did they exude a quiet, stoic confidence? Did they ask you thoughtful questions about your career goals? Something tells me they were a bit more...

The Great AI Debate: Interviewing with AI

The Great AI Debate: Interviewing with AI

There has been a lot of recent debate regarding the use of artificial intelligence to interview and screen potential candidates. Companies like HireVue claim that their technology can eliminate human bias and candidate interview anxiety, while decreasing cycle time...

The True Cost of Turnover 

The True Cost of Turnover 

Everyone knows that turnover is harmful to a business. However, it’s easy to lose sight of just how much turnover costs our organization.  Let’s put a dollar sign on it. Although the cost of turnover is going to vary depending on lots of different...

How Not to Run a Company: Lessons from WeWork

How Not to Run a Company: Lessons from WeWork

By now you have probably heard the news about WeWork. Six weeks ago, the famous real estate company was valued at $47 billion. But after a failed IPO and the resignation of CEO Adam Neumann, outsiders are now wondering whether the business will be able to avoid...

Why Purpose is Practical

Why Purpose is Practical

It’s awesome to see more and more people talking about the role of purpose in business. There’s a lot to be said for placing a greater emphasis on the true purpose of our business – a reason for why the business exists and operates that goes beyond financial gain. ...

Are Employees an Expense or our Greatest Asset?

Are Employees an Expense or our Greatest Asset?

Are you treating your employees as expenses, or investing in them as you would an asset? This past week while I was traveling, I was reviewing posts from several of the industry Facebook groups that I belong to.   Although most of them were pretty mundane, one...

Making Room for Motivation

Making Room for Motivation

“No need or drive can be treated as if it were isolated or discrete; every drive is related to the state of satisfaction or dissatisfaction of other drives.” – Abraham Maslow, A Theory of Human Motivation I believe one of the top predictors of a person’s performance...

Is Trust Earned or is Trust Given?

Is Trust Earned or is Trust Given?

When I was just a kid, I remember growing up in a household where it was tough to measure up. My father was a first-generation immigrant who wanted the best for my brother and I. However, his approach could be harsh. Instead of having faith in what we could achieve,...

Kindness Among Co-Workers

Kindness Among Co-Workers

Sticks and Stones May Break My Bones...   I'd like to take a moment to discuss kindness among co-workers. The best way for a business to thrive is to have a welcoming environment where everyone can learn and grow. You’re supposed to be on the same team. Uplifting...

Recruiting 101: Learn Your Industry!

Recruiting 101: Learn Your Industry!

  If you work in recruiting, you know it’s a brutal market for finding and placing candidates right now. Record unemployment, demographic shifts and the skills gap make it especially difficult for us to land top talent. If we want to be successful as recruiters...

Are Your Candidates Only Interested In Money?

Are Your Candidates Only Interested In Money?

The following is adapted from Recruiting Sucks… But it Doesn’t Have To: Breaking Through the Myths That Got Us Here. A message to all business leaders, recruiters and hiring managers: MIND YOUR P'S! No, I’m not misquoting the centuries-old expression “mind your P’s...

Why Traditional Interviewing Models Always Fail

Why Traditional Interviewing Models Always Fail

The following is adapted from Recruiting Sucks… But it Doesn’t Have To: Breaking Through the Myths That Got Us Here. As hiring methods progress, many recruiters remain stuck using outdated, traditional models. These flawed interview types focus only on a candidate’s...

USA Today got it wrong about degrees…..

USA Today got it wrong about degrees…..

Over the weekend, USA Today published an article titled “Almost $100K per year: Highest-paying jobs you can get without a college degree.” Now, I’m sure the author of this article wrote it with nothing but the best intentions, but to tell you the truth…it made me a...

Another Day, Another Data Breach

Another Day, Another Data Breach

Ladders, a job site dedicated to high-level positions with a salary of $100k or more, recently suffered a data breach that exposed over 13.7 million records of candidates’ personal information. It’s unfortunate, but that’s the sad reality of today. Data breaches are...

Money isn’t everything…..

Money isn’t everything…..

“Money isn’t everything.” “People don’t quit jobs, they quit bosses.” We’ve all heard these adages. Though they may seem like nothing more than old sayings, there’s an enormous amount of data to back up the general ideas. A quick Google search on why employees quit...

Motivation Itself is NOT the Answer

Motivation Itself is NOT the Answer

It’s another morning – are you motivated to do the work? Some people say motivation is literally the only thing you need to be successful. They say it is THE crucial element in setting and attaining goals. But is that really true? A lot of content is produced online...

Coaching is a Habit, Not an Act

Coaching is a Habit, Not an Act

We all want our teams to perform. We want to take our under-performers and guide them to perform. We want to take our average performers and guide them to over-achieve. We want to tale our exceptional performers and guide them to be superstars. As business owners we...

Does a college degree predict on-the-job performance?

Does a college degree predict on-the-job performance?

We all know the traditional advice for young people planning their futures: Get an education. You need a college degree to get a good job. Recently, I was chatting with our copywriter Ian about the issue of college degrees. He said his father gave him the traditional...

Interview Chaos or Structure?

Interview Chaos or Structure?

Skype interviews... formal interviews… group interviews... working interviews... While there are many types of interviews, there is no set script to use for any given method. This will always be true because every company has unique needs for each role which should be...

Does your organizational model support your business?

Does your organizational model support your business?

If companies hope to achieve their desired business results, they need to choose an organizational model that enables them to execute their business strategy. When a business’s structure and strategy are in conflict with each other, a host of problems crop up. Top...

Millennials – The Feelings Game

Millennials – The Feelings Game

"Millennials in the workplace" continues to be a major topic of discussion in blogs, articles, conferences and even boardrooms. Questions like "How do we manage them?" or "How do we provide feedback?" are commonly debated. Since I am NOT a millennial, I cannot speak...

“I’m not a fan of face to face interviews….”

“I’m not a fan of face to face interviews….”

Recently I came across an article that had relayed some of the discussions had during S.H.R.M.’s 2018 Talent Conference and Exposition and it has been on my mind ever since. The panel of talent leaders had a fantastic discussion about certain business strategies that...

Glassdoor – Helpful or Extortion?

Glassdoor – Helpful or Extortion?

               As consumers, we love to do our research on a company or product before making purchase decisions. Given the common practice of investigating before committing, it makes sense that...

The Problem With Our Schools

The Problem With Our Schools

After 25 years in the business of talent acquisition and talent optimization I have heard a lot of negative feedback from hiring leaders regarding what's NOT being taught in the classrooms. "New grads may have the book smarts, but they expect a trophy for just showing...

Attracting & Retaining Millennials

Attracting & Retaining Millennials

It's 2019 and we have 5 generations working side by side. What each of these generations has experienced ultimately effects how they view work, responsibilities, and relationships. Lets first look at what each generation has experienced: TRADITIONALIST BOOMERS Great...

Are You Using Data to Pick the Right Candidate?

Are You Using Data to Pick the Right Candidate?

Its easy to use the wrong tool to get a job a done.   A butter knife as a screwdriver is a common approach.  Although the wrong tools may be a temporary fix, sometimes the long term damage is catastrophic.   When selecting candidates to hire, are you using the right...

The Power5Principles

The Power5Principles

For the last 25 years I have been fascinated with individual performance. Whether it’s increasing my own levels of success or watching others who have seemed to achieve the extraordinary, it’s been my mission to determine the basic building blocks of a successful...

3 Reasons Your Metrics Could Be Hurting You

3 Reasons Your Metrics Could Be Hurting You

"What you measure is getting done......" We have all heard this saying at some point in our careers.  I have no idea of where this phrase started so I googled it.   I found  that the internet does not agree on its origins .  Some say it goes back to the 1500's, but...

Years of Experience Does Not Equal Skills Mastery

Years of Experience Does Not Equal Skills Mastery

For as long as I can remember, there has been this false belief that years of experience directly relates to proficiency in skills. For example, I pulled up a job posting on Indeed this morning that indicated that, in order to apply, “Qualified candidates must have 15...

Step Away from the Computer! The Core Four of Every Candidate

Step Away from the Computer! The Core Four of Every Candidate

It happens far too often. Recruiters sift through LinkedIn profiles, trusting that they’ve been updated within the last year or so, and mark a few as “good enough” for the role. They hand the corresponding resumes over to the hiring manager, hoping that one will make...

The Right–and Wrong–Reasons to Hire Diverse Candidates

The Right–and Wrong–Reasons to Hire Diverse Candidates

An article discussing diversity caught my eye this morning. While I believe the author, John Ricciardi had the right intentions, his advice would have significant consequences when applied in the business world. The following is an excerpt from the article: “Hold...

The Dark Side of the Salary Ban

The Dark Side of the Salary Ban

Lately, there's been a lot of press and reporting regarding the movement to make asking about a prospective employee’s current or past salary history illegal - also known as the Salary Ban. The primary idea is that this will reduce the wage gap, specifically for women...

Recruiters – Do you Complain or do you Train?

Recruiters – Do you Complain or do you Train?

When we first got our family dog about 12 years ago, I was just as excited as my kids. Unfortunately, we had a series of pets over the previous decade that, for whatever reason, didn’t work out. Miszu (pronounced meeshu) is a Havanese, originally bred by Cuban...

Recruiters—Thinking about hanging your own shingle?

Recruiters—Thinking about hanging your own shingle?

Very early in my career, I had the comfort and stability of earning a paycheck when I worked for someone else. I had an incredible leader. Clear goals to aim for. A promotional path. Training. Health benefits. Retirement benefits. Even regular opportunities to stretch...

How Reality TV Can Teach You How to Recruit

How Reality TV Can Teach You How to Recruit

Earlier this week, I joined my wife in watching one of her favorite television shows, The Voice. For those of you that are unfamiliar, singers participate in blind auditions where they perform for a panel of judges who are turned around, backs facing the contestants....

5 Reasons Recruiters Can Change Your World

5 Reasons Recruiters Can Change Your World

Traveling back from Florida this past weekend after attending a conference, I read an article on Lifehacker.com titled “The Top 10 Difficult Decisions You’ll Make in Life (and how to make them).” To provide context, here’s the list: 1. Know when it’s time to quit...

Can We Ditch the Made Up Job Titles Yet?

Can We Ditch the Made Up Job Titles Yet?

Remember when titles like, “Sanitation Engineer” and “Domestic Engineer” were just another way to say, “garbage man” and “housewife”? I remember hearing those terms in my 20’s and chuckling to myself because of how ridiculous they were. Fast forward 20-years later and...

12 Quick Tips to Become a Better Recruiter

12 Quick Tips to Become a Better Recruiter

Traveling back from Florida this past weekend after attending a conference, I read an article on Lifehacker.com titled “The Top 10 Difficult Decisions You’ll Make in Life (and how to make them).” To provide context, here’s the list: 1. Know when it’s time to quit...

Does Intelligence Guarantee Success

Does Intelligence Guarantee Success

In my opinion, our society puts far too much emphasis on intelligence measured by a degree. Getting a college education is wonderful, no question about it. More often than not though, creatives with less education are completely overlooked. Are we missing out on great...

Artificial Intelligence: I Am Robot?

Artificial Intelligence: I Am Robot?

There’s no secret that HR is an imperfect profession. People are complicated, business changes daily, and talent supply ebbs and flows. It’s unpredictable, complex, and sometimes downright perplexing. Naturally, HR leaders are beginning to rely on artificial...

Buzz off With the Buzzwords! Part 4: Interviews

Buzz off With the Buzzwords! Part 4: Interviews

You may recall the first three parts of this series, in which I talked about the annoying tendency to over-use business buzzwords on LinkedIn, resumes, and other social profiles. Many of today’s professionals are still overusing business jargon in order to sound...

3 Reasons Why Recruiters Need to Stop Pitching Jobs

3 Reasons Why Recruiters Need to Stop Pitching Jobs

In the last few blogs, I spent a lot of time showing you, the professional recruiter, why talking about a "new" opportunity is more effective than talking about a "better" opportunity. Our subconscious minds don't like to admit that we've entered bad territory; that...

The Power5Principles: Improve Your Person

The Power5Principles: Improve Your Person

Every one of us was born with a common purpose: expansion. The purpose of your life and the purpose of my life is to become someone tomorrow that you and I are not today. Living with this purpose in mind completely changes how you and I live our lives. We recently...

Living with Purpose: The Power5Principles

Living with Purpose: The Power5Principles

The Power5Principles are the key areas of life that each of us needs to be investing in every day. These principles are the power we need to move from success in one area at the expense of other areas, to success in all areas of life. In last week’s blog, I briefly...

7 Keys to Coaching Your Candidates

7 Keys to Coaching Your Candidates

When you think about the brands Apple, Louis Vuitton, and Nike, what are the first things that come to mind? Maybe how Apple has transformed a $1,000 cell phone into a tool that a majority of the modern world is reliant on daily. Or that Louis’ iconic pattern reflects...

4 Practical Steps to Stop Following & Start Leading

4 Practical Steps to Stop Following & Start Leading

4 Practical Steps to Stop Following & Start Leading If I had a dollar for every time I heard a recruiter mutter “seat at the table” or a recruiting leader whine about not feeling respected, I’d have enough money to buy Facebook. Okay, maybe a slight exaggeration,...

Beware the ‘Pinocchio Profile’: Top 10 LinkedIn Lies

Beware the ‘Pinocchio Profile’: Top 10 LinkedIn Lies

Recruiters, don’t believe everything you read. It’s troublesome enough that 67% of recruiters are relying on LinkedIn and LinkedIn alone to find candidates instead of leveraging the site with other tools in their recruiting toolbox. Add in all the fabrications,...

Recruiters: Are You a Whiner or Are You a Winner?

Recruiters: Are You a Whiner or Are You a Winner?

Before the haters come stampeding with claims that I don’t respect recruiters or understand their challenges… just know that I’ve recruited for over 20 years (and still recruit to this day). I have experienced the crippling lows and the rewarding highs, the tiresome...

92% of New Year’s Resolutions Fail. Don’t be a 92%-er

92% of New Year’s Resolutions Fail. Don’t be a 92%-er

92% of New Year's resolutions fail by February. Every year, I've been a 92%-er. I made resolutions, felt good about them, then shortly afterward, I let them fall by the wayside. Now that we've entered 2018, I've been wondering what it is that keeps me from reaching my...

How to Stop Writing Crappy Job Descriptions

How to Stop Writing Crappy Job Descriptions

While the content itself is different, most job descriptions look the same: crappy. This is because the process goes like this: HR gives recruiters internal job descriptions. Recruiters then either manually copy and paste the description onto job boards, or they...

The Average Recruiter’s Most Flawed Strategy

The Average Recruiter’s Most Flawed Strategy

You likely won’t come across a single job description that doesn’t ramble off a random amount of “required” years of experience. Recruiters assume that a person with 3 years of experience couldn’t possibly have the same skillset as a person with 7 years of experience....

When LinkedIn Hits the Fan

When LinkedIn Hits the Fan

LinkedIn, the holy grail of recruiting, has just made some enemies among the talent acquisition community. As it inches closer and closer to monopoly status, recruiter complaints regarding the use of extensions and allowance of messages has reached an all-time high....

Do You Know the Answers to Your Own Questions?

Do You Know the Answers to Your Own Questions?

It’s the big day. The candidate you have been waiting to bring into your company shows up for her interview with the hiring leader in your organization. Dawn, as we will call her, shows up 10 minutes early, brings a copy of her well-written resume, and seems excited...

What Drives You: Results or Commitment?

What Drives You: Results or Commitment?

Let me ask you a question. But before you answer it, think about it. I mean, really think about it. Here we go: Are you committed to commitments, or are you committed to results? Let the simplicity of that question sink in. Do you go to the gym to exercise because...

Recruiters: Stop Beating Around the Bush

Recruiters: Stop Beating Around the Bush

I recently received an email from an agency recruiter (let’s call her Lana) who was seeking candidates for the role of President of a large staffing firm. The name of the firm is being withheld to protect the innocent! The email was written professionally enough: Lana...

Don’t Focus on Improvement–Focus on Replacement

Don’t Focus on Improvement–Focus on Replacement

A few days ago, I received an InMail from a business development rep at one of the major ATS providers that cater to third-party agencies. The message went something like this: Dear Steve – I understand that you are using ###### as your current ATS provider. We have...

Admit It: We All Creep on Social Media

Admit It: We All Creep on Social Media

It's Tuesday morning. You grab your morning coffee, get into your car and make the drive to your office. If you work from home, you roll out of bed, grab your slippers and coffee and sit down at your desk. In both cases you fire up your computer to check your email,...

From Enemy to Ally: 4 Steps to Lead Your Hiring Client

From Enemy to Ally: 4 Steps to Lead Your Hiring Client

Just about every week I listen to recruiters complain that their hiring manager has gone rogue during the recruiting process. This goes for corporate as well as agency recruiters and spans companies small and large. The question is not “does this happen;” the question...

Be Smart: Don’t Let Employees Work From Home

Be Smart: Don’t Let Employees Work From Home

Working from home is all the rage. You see employers offer it as a perk left and right, but I’ve been a skeptic ever since the trend reared its head. First, I need to say that I do have remote workers. One of the sayings we have at my company (and a value I instill...

The Importance of Company Culture Cues & How to Define Them

The Importance of Company Culture Cues & How to Define Them

Last week I was speaking at a conference when the question about how to hire for culture came up. When I asked the audience of more than 400 if they could describe their culture with a few words or sentences, about 20 individuals raised their hands. This is similar to...

Why We Need to Take Action and Stop Dreaming

Why We Need to Take Action and Stop Dreaming

Knowledge without action is just a dream. How many times have you had a meeting where you and the team confirmed pertinent information about future initiatives? You had great discussions; no one said anything wrong; the information exchanges were relevant. But, how...

The #1 Recruiting Skill That Actually Matters

The #1 Recruiting Skill That Actually Matters

Don't tell me recruiting is hard. I sold the possibility of death in a time of war - and I was one of the best in my organization. Being a good recruiter doesn't require Boolean searches or certifications. It requires honesty, tenacity, humility, personality, candor,...

Job Descriptions: You’re Doing it All Wrong

Job Descriptions: You’re Doing it All Wrong

Job descriptions are a hugely important component to the recruiting and hiring process. To me, this is obvious. However, time and time again I see weak and uninspiring descriptions that have undoubtedly turned at least some applicants away; applicants that could have...

3 Real Reasons Recruiters Will be Replaced by AI

3 Real Reasons Recruiters Will be Replaced by AI

What was your reaction to the title of this blog? Did you read and think: “Who is this jerk who thinks recruiters can be replaced by computers?” Or maybe you thought: “This guy must have no recruiting experience to say such a stupid thing.” My guess is that there were...

The Power Trip: Leaders, Leave Your Egos at the Door

The Power Trip: Leaders, Leave Your Egos at the Door

Let’s face it: some bosses are real jerks. You know what I mean: the power-hungry CEO, manager, or supervisor. The one that manipulates his or her employees, fails to inspire, and consistently loses valuable workers. The one that can’t be pleased yet can’t be bothered...

Football and Facebook: Weighing the Costs

Football and Facebook: Weighing the Costs

We all make decisions that come back to haunt us. For the former San Francisco 49ers quarterback Colin Kaepernick, this decision was to kneel during the National Anthem. Under the false impression that all minorities would naturally back up his initiative, he ended up...

Uber: the Corruption Machine

Uber: the Corruption Machine

The organization is corrupt. The strategy is chaotic. Executives are embroiled in legal proceedings, and CEO Travis Kalanick finally got the boot. When it comes to the future of Uber, prospects are looking shaky at best. The team needs an Extreme Makeover: Employer...

From Degree to Employment: We’ve Been Duped

From Degree to Employment: We’ve Been Duped

It was drilled into my head many times: “Get good grades, go to college, and you’ll surely find a job.” As a rigid overachiever, I took my teachers and elders at their word: I excelled in academics, completed my coursework with honors, and graduated from a university....

Recruiters: Stop Learning and Start Doing!

Recruiters: Stop Learning and Start Doing!

Any fool knows how to recruit. If you’re a recruiter, you probably beg to differ. But before your blood pressure skyrockets, let me explain what I mean. When it comes to recruiting, the head knowledge is the simple part of the equation. Approaching the candidate,...

3 Reasons Why Years of Required Experience is Hurting You

3 Reasons Why Years of Required Experience is Hurting You

The logic behind having years of experience on a job description is flawed. For the last 20-years, I have challenged just about every hiring manager, HR leader, TA leader, and business leader on this topic. Their responses typically fall along the lines of: - We can...

Why Do Job Descriptions Still Suck?

Why Do Job Descriptions Still Suck?

Informative. Thorough. Educational. While any combination of these words could describe the modern job description, I believe that a better set of words would hit the nail on the head: Boring. Stuffy. Tedious. Sure, job descriptions are great about listing a...

LinkedIn: Clean it Up or Move Along

LinkedIn: Clean it Up or Move Along

LinkedIn just received a taste of its own medicine. For those in the recruiting industry, it just might be a game changer. The data giant endured a crushing blow in the courthouse on August 14 as it defended itself against hiQ Labs. According to the startup, LinkedIn...

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